The toolkit you wish someone had handed you on day one.

Mix of formats depending on how you will use the file. Playbooks and workbooks are editable DOCX files you can open in Microsoft Word, Google Docs, or Pages. Worksheets and reference cards are printable PDFs. Tracker tools are XLSX spreadsheets. Every toolkit description lists exactly which files are included and in which format.

Yes. Toolkits are licensed for use within your own role and team. You can edit them, fill them in, share filled-in copies with your direct reports, and reference them in 1-on-1s and team meetings. What you cannot do is redistribute the originals to people outside your team, or sell or relabel them as your own work.

Because these are instant digital downloads, sales are final once you download. But if a file will not open, or it is clearly not what its page described, email us at hello@firsttimemanagers.com and we will make it right. Payment is handled securely through LemonSqueezy.

Yes. When a toolkit gets updated (we refresh content as research evolves and as readers point out where the toolkit can be sharper), you get the new version free. Updates land in your purchase email thread so you never have to come back and re-buy.

Each toolkit solves one specific manager problem with the depth that problem deserves. The First 90 Days Playbook ($49) is the most comprehensive, a 13-week program for someone starting fresh. The 1-on-1 Meeting Kit, Difficult Conversations Scripts Pack, and Team Goal Setting Workbook ($29 each) are deep dives into single high-stakes manager skills. The Manager's Cheat Sheet Pack ($19) is the lightest, quick references for the everyday moments. Pick by which problem is loudest right now.

Not currently. Each toolkit is priced for the value of solving its specific problem. If you are buying more than one, you are probably buying them for different moments in your management arc, the playbook for week one, the conversations pack for the moment that conversation comes up. Buy what you need now; come back for the rest when the moment arrives.